The Durst Organization

Collections Associate

ID
2017-1227
US-New York
# of Openings
1
Category
Legal

Durst Profile

For 100 years, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations.

We build, own, and operate many of the world’s most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.

Overview

We are seeking a Collections Administrator to support the work of our Collections Team. S/he will be responsible for maintaining accurate client records and developing effective relationships to resolve delinquent accounts. Ideal candidates will have excellent verbal communication skills and an eye for accuracy.

Responsibilities

  • Reviewing monthly Delinquency Reports for Commercial & Development Properties.
  • Contacting tenants by phone, mail and e-mail regarding outstanding balances.
  • Tracking, reporting and maintaining records on tenant accounts, including those that have been turned over to outside collection agencies.
  • Reviewing tenant remittances for accuracy and following up on any errors; updating tenant billing information in company systems, as necessary.
  • Assisting Collections Manager with administrative tasks.
  • Streamlining and creating replicable processes wherever possible.
  • Integrating sustainability into processes, standard operating procedures, and adopted business practices as part of conducting core job responsibilities.

Qualifications

  • Bachelor’s degree or equivalent experience.
  • Strong organizational, prioritization and planning skills.
  • Excellent interpersonal and customer service skills for managing relationships with clients.
  • Ability to work independently.
  • Ability to take direction, think creatively and proactively suggest solutions.
  • Excellent verbal and written communication skills, including ability to give clear, concise direction.
  • Solid command of Microsoft Office Suite, including Word, Excel and PowerPoint.
  • Bi-lingual communication skills a plus (Spanish, Korean, Mandarin).

EEOC

Equal Opportunity/Affirmative Action Employer: Minorities/Female/Disabled/Veteran

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